Las Vegas is one of the world’s premier gambling and luxury vacation destinations. Millions of tourists visit annually, from casual visitors playing low-limit blackjack to high-rollers betting millions of dollars. With so much wealth and luxury on display, the casinos on the Strip unfortunately also attract thieves looking to assault and rob hotel visitors and guests.

Casinos have a legal duty to secure their properties and minimize the risk of robberies, assaults, and other crimes. But sadly, crimes still happen at Las Vegas hotels and casinos. When a hotel visitor or guest becomes a crime victim due to inadequate security or another form of casino negligence, the property could be held liable in a personal injury claim.

At the Cottle Firm, our Las Vegas hotel and casino injury lawyers help hold negligent properties accountable for failing to protect their guests. If you have recently become the victim of a crime at a Las Vegas property, we’re here to help you seek the compensation you deserve. Contact the Cottle Firm today at 702-722-6111 to discuss your case in a free consultation.

Security Obligations of Hotels

Hotel guests have a reasonable expectation of safety and security. Hotels are legally required to uphold a standard of care and ensure their premises are secure and free from foreseeable dangers. Failure to meet this standard can result in tragic consequences, including assaults and robberies. 

Hotels operate under a legal principle known as “duty of care.” This duty means that hotels are responsible for taking reasonable steps to prevent potential dangers that could harm guests. These obligations apply to all areas of the property, including guest rooms, lobbies, hallways, parking lots, and recreational spaces. According to NRS 651.015, Nevada innkeepers may be held civilly liable for injuries to patrons if the wrongful act that led to the injury was foreseeable and the owner failed to take reasonable measures to prevent this foreseeable wrongful act.

To fulfill their duty of care, hotels must conduct regular security evaluations, maintain safety protocols, and address any potential vulnerabilities in their security systems. Failure to do so could expose them to liability if a guest becomes the victim of a crime due to negligent security.

This duty includes hiring and training competent staff, monitoring who enters and exits the building, and ensuring that safety devices like surveillance cameras and locks are functional. The higher the risk associated with a hotel’s location or clientele, the stronger the security measures are expected to be.

Common Security Failures in Hotels

Several common hotel security failures can open the door for crimes like assault and robbery.

Poor Lighting

Proper lighting is one of the simplest yet most important aspects of hotel security. Dimly lit hallways, stairwells, parking garages, and exterior areas can create opportunities for criminals to hide or surprise unsuspecting guests. Proper lighting should be a standard feature in all areas accessible to guests to deter criminal activity and provide clear visibility for security personnel and surveillance cameras. Any lighting issues should be addressed immediately.

Broken or Ineffective Locks

Physical barriers like locks are integral to hotel security. Broken locks on guest room doors, broken window latches, and unsecured access points to private areas are all common examples of hotel security lapses. Locks should be effective and regularly maintained to ensure that guests can securely lock themselves in their rooms and prevent unauthorized entry.

Lack of Surveillance Cameras

Hotels should have a comprehensive network of surveillance cameras covering public areas, entrances, exits, elevators, and parking lots. These cameras act as a deterrent to would-be criminals and provide valuable evidence if an incident occurs. A lack of surveillance or poorly placed cameras can make it difficult to identify suspects and hold them accountable.

Inadequate Security Personnel

Security staff defend hotels from potential criminal activity. If a hotel employs too few security employees, fails to train them properly, or neglects to monitor their performance, guests may be at a higher risk. Security staff should be trained in handling physical threats, de-escalating situations, and assisting guests in distress.

How Inadequate Security Increases Risk for Guests

Inadequate security measures can increase the risk of crimes occurring on hotel premises. A single weak spot, such as a dark corner or an unguarded entrance, can become a target for criminal activity. Poor security can make hotels attractive options for thieves or attackers who recognize that their chances of being caught are low. 

Opportunity for Predators

When hotels lack visible security measures like well-placed cameras and roaming security guards, criminals may feel emboldened to target vulnerable guests. A poorly monitored property is often seen as a low-risk target by individuals looking to commit crimes without fear of repercussions.

Delayed Response to Incidents

Hotels with inadequate security are often slower to respond to emergencies. A lack of well-trained security staff can mean longer response times in situations where every second counts. Additionally, ineffective communication between staff members can hinder a hotel’s ability to quickly manage and report criminal incidents.

Challenges in Crime Investigation

Poorly maintained or insufficient security measures can make it difficult to investigate crimes that occur on hotel premises. A lack of surveillance footage, failure to keep visitor logs, and other gaps in security records can make it challenging for law enforcement to identify perpetrators or gather evidence, which may result in lower rates of apprehension and conviction.

What to Do if You’re Assaulted or Robbed at a Las Vegas Hotel

An assault or robbery can be traumatic, but knowing what steps to take immediately afterward can help protect yourself and your legal rights. 

Find a Safe Location

Your immediate safety is the top priority. If you’re in danger, move to a secure location as quickly as possible. This could mean locking yourself inside your hotel room, heading to a well-lit and populated area like the hotel lobby, or finding another space where you can distance yourself from the threat. Remaining in a public area with staff or other guests can deter further aggression.

Alert Hotel Security

As soon as you reach safety, contact the hotel’s security team. Most hotels have security personnel trained to handle emergencies, including guest assaults or robberies. Reporting the incident to security helps secure the scene and creates a record of the incident with hotel staff, which may be needed for any future legal proceedings. Hotel security can also help you contact emergency services and guide you through the next steps.

Report the Incident to Police

Call the local authorities as soon as possible to report the crime. A police report creates an official record, which is necessary for any potential legal claims or insurance matters. Provide as many details as you can, including descriptions of the assailant, what occurred, and any stolen property. Cooperating with law enforcement may lead to a quicker resolution and could increase the chances of apprehending the perpetrator.

Document the Scene and Gather Evidence

If you are able, start documenting the scene as soon as it is safe to do so. Take photographs of any injuries, damaged property, and the surroundings where the incident occurred. Write down everything you remember about the incident, including the time, location, and description of the suspect. If there were witnesses, try to get their contact information, as they could corroborate your story during a criminal investigation or civil case.

Seek Medical Attention

Regardless of how minor the injuries may seem, you should seek medical attention. Some injuries may not be immediately apparent due to adrenaline and shock, so it’s wise to get a thorough medical examination. Medical records not only ensure that your health is addressed but also act as evidence if you decide to take legal action against the hotel. Additionally, consider seeking support from a mental health professional who can help you cope with the emotional and psychological impact of the crime.

How to Pursue a Legal Claim After a Hotel Assault or Robbery

If you have been assaulted or robbed at a hotel due to negligent security, you may seek financial compensation. According to NRS 41.130, anyone injured due to the wrongful act or neglect of another party is entitled to seek damages from that party. Pursuing a legal claim involves several important steps. Here’s what you should know about the process.

Consult with a Personal Injury Lawyer

Consider speaking with a personal injury lawyer with experience in premises liability and hotel security cases. A knowledgeable attorney can evaluate the details of your case, explain your rights, and determine whether you have grounds for a claim.

Collect and Preserve Evidence

Your attorney will help you gather and preserve evidence related to the incident. This may include photos of the scene, medical records, witness statements, and copies of police reports. Security camera footage can also be a valuable piece of evidence.

Determine Liability

Your lawyer will investigate the circumstances of the incident, including factors like the hotel’s security protocols, maintenance records, prior incidents, and whether the hotel met industry standards for guest safety. If the investigation shows that the hotel’s negligence led to the crime, they can be held liable. In some cases, third-party security companies hired by the hotel may also share liability if they fail to adequately perform their duties.

File the Claim and Begin Legal Proceedings

Once enough evidence has been gathered and liable parties have been identified, your lawyer will formally file a claim on your behalf. This initiates the legal process, and the hotel (or its insurance company) will be notified of your intent to seek compensation. This stage often involves negotiations to settle without going to trial. If the hotel or its insurers refuse to offer a reasonable settlement, your attorney may advise taking the case to court.

Discuss Your Case With a Las Vegas Hotel Injury Lawyer

Have you recently become the victim of an assault or robbery at a Las Vegas hotel? If negligent security led to the crime, you may have grounds for a personal injury claim against the property. At the Cottle Firm, our Las Vegas hotel and casino injury lawyers represent victims of hotel negligence in a wide range of cases, including those involving negligent security. Call us today at 702-722-6111 to discuss your case in a free consultation.